FAQ: Booking Yoga Classes & Events
General Questions
You can book a class or event directly through our website https://www.udara-bali.com/yoga-schedule/
Our schedule is released monthly. Classes can be booked two weeks in advance, while events and sound healing sessions can be booked four weeks in advance.
Yes, creating an account on Momence helps us manage your bookings, track your progress, and ensure a smooth experience. You can create an account quickly and easily on our website https://momence.com/sign-up
We accept major credit cards (Visa, Mastercard, American Express), debit cards, bank transfer and via indomaret. Please check our booking platform for specific details after you choose the button pay.
Yes, you can often book for others, but please ensure they also have an account or that you provide their details as requested during the booking process. This helps with class registration and communication (especially need name of guest and email).
Most of our classes are suitable for individuals 14 years and older see our Children policy
https://www.udara-bali.com
We require at least 24 hours' notice for yoga class cancellations to receive a full refund or class credit. Cancellations made less than 24 hours in advance may not be eligible for a refund or credit.
You can cancel your booking through your online account or by contacting us directly (please check the term and conditions).
Please note that all purchases are final, non-refundable, non-transferrable, and non-returnable.
In the rare event that we cancel a class or event, you will be notified immediately and offered a full refund or the option to reschedule.
Before Your Class/Event
We recommend bringing a water bottle, a small towel, and wearing comfortable athletic attire. We provide yoga mats and props, but you are welcome to bring your own.
Proper yoga attire is encouraged for all sessions. For Aerial Yoga, we kindly ask men to wear a shirt and ladies to avoid swimwear. This is for hygiene purposes and to maintain personal modesty during inversions, as loose clothing or swimwear may not provide the necessary coverage when hanging upside down or moving in the silks.
Many of our classes are suitable for all levels, including beginners. We also offer dedicated beginner classes. Please check the class description to find the best fit for your experience level.
Please arrive at least 10-15 minutes before your scheduled class to check in at the Front Desk, find a spot, and settle in. This helps ensure a calm and timely start for everyone.
If you're running a few minutes late, please enter quietly to avoid disturbing the class. For the safety and comfort of all participants, latecomers will not be admitted 15 minutes after the starting time.
During Your Class/Event
Please inform your instructor before class about any injuries or health conditions. They can offer modifications or alternative poses to ensure your safety and comfort.
We recommend staying for the entire duration, as the final part is usually a crucial part of the class or event.
Other Questions
Yes, we offer a private session https://www.udara-bali.com/yoga-schedule/ Please contact us to discuss your needs and schedule a session.
We welcome your feedback! You can speak to our front staff, send us an email, or message us through whatsapp +62 878-7779-9970