Full-time position | Seseh, Canggu, Bali | Immediate start
Front Desk Supervisor
FULL-TIME POSITION | SESEH, CANGGU, BALI | IMMEDIATE START
Are you a people person who loves to connect? Do you have the passion in hospitality and service excellence? If yes, we would love to have you join our family! We’re looking for an experienced Front Desk Supervisor to join our team. This position is located in Seseh, Canggu and requires immediate start. In this role, you will be responsible for:
Supervise front desk staff and ensure excellent customer service
Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
Ensure the accuracy of billing and payment processes
Monitor and review guest feedback
Resolve guest complaints
Ability to schedule, train and coach front desk staff
Monitor staff performance and provide feedback
Maintain a clean and organized front desk area
Requirements:
Indonesian Nationality
Minimum 3 years of work experience as Front Desk Supervisor
Fluent in both written and verbal English
Ability to work both in a team and as an individual
Strong sense of leadership, discipline, humble and motivated
Willingness to support other departments and events