JOB DESCRIPTION

Are you a people person who loves to connect? Do you have the passion in hospitality and service excellence? If yes, we would love to have you join our family! We’re looking for an experienced Front Desk Supervisor to join our team. This position is located in Seseh, Canggu and requires immediate start.

In this role, you will be responsible for: 

• Supervise front desk staff and ensure excellent customer service

• Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
• Ensure the accuracy of billing and payment processes
• Monitor and review guest feedback
• Resolve guest complaints
• Ability to schedule, train and coach front desk staff
• Monitor staff performance and provide feedback
• Maintain a clean and organized front desk area

Requirements: 

• Indonesian Nationality
• Minimum 3 years of work experience as Front Desk Supervisor
• Fluent in both written and verbal English
• Ability to work both in a team and as an individual 
• Strong sense of leadership, discipline, humble and motivated
• Willingness to support other departments and events  

APPLY NOW

Send your CV to hm@udara-bali.com 

Only selected candidates would be contacted.